Terms of Service
Last updated: March 24, 2026
Agreement
By purchasing, downloading, installing, or using KRANQ, you agree to these Terms of Service. If you do not agree, do not use the software.
KRANQ is provided by Jonas Friesslich Software, Michael-Brech-Str. 28, 97522 Sand am Main, Germany (“we”, “us”, “our”).
License
Upon purchase, we grant you a personal, non-exclusive, non-transferable license to use the KRANQ desktop application.
- Each license key is for one person. If multiple people share a device, each person needs their own license.
- You may activate your license on multiple devices you personally own, subject to the activation limits set by LemonSqueezy.
- You may not share, sell, sublicense, or redistribute your license key.
- We may revoke your license if you violate these terms.
Free trial
A 14-day free trial is available once per device. No payment information is required to start the trial. After the trial expires, a license key is required to continue using the software.
Account
You must create an account (via Clerk) to use KRANQ. You are responsible for:
- Keeping your account credentials secure
- All activity that occurs under your account
- Providing accurate account information
We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
Payments
Payments are processed by LemonSqueezy, who acts as the merchant of record. LemonSqueezy handles all billing, taxes, invoicing, and refunds. By making a purchase, you also agree to LemonSqueezy's terms of service.
Refund requests are handled by LemonSqueezy in accordance with their refund policy.
KRANQland Online
KRANQland Online is an optional multiplayer service that requires a separate subscription. The subscription is billed on a recurring basis through LemonSqueezy.
- You may cancel your subscription at any time through LemonSqueezy
- Upon cancellation, access continues until the end of the current billing period
- We reserve the right to moderate or restrict access to KRANQland Online for users who violate community guidelines (e.g. abusive chat, harassment)
Acceptable use
You agree not to:
- Reverse-engineer, decompile, or modify the KRANQ software
- Circumvent license verification or authentication mechanisms
- Use KRANQland Online to harass, abuse, or spam other users
- Share your account or license key with others
- Use the software for any unlawful purpose
Third-party services
KRANQ integrates with third-party services (Strava, COROS, Clerk, LemonSqueezy). Your use of these services is governed by their respective terms and privacy policies. We are not responsible for the availability or functionality of third-party services.
Intellectual property
KRANQ, including its code, design, branding, and documentation, is the intellectual property of Jonas Friesslich Software. Purchasing a license grants you the right to use the software, not ownership of it.
Your ride data, workouts, and routes remain your property.
Disclaimer of warranties
KRANQ is provided “as is” without warranty of any kind, express or implied. We do not guarantee that the software will be error-free, uninterrupted, or compatible with all hardware.
Indoor cycling involves physical activity. You are responsible for your own health and safety. Consult a physician before beginning any exercise program.
Limitation of liability
To the maximum extent permitted by law, Jonas Friesslich Software shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of KRANQ, including but not limited to loss of data, equipment damage, or personal injury.
Our total liability shall not exceed the amount you paid for the software in the 12 months preceding the claim.
Changes to these terms
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of KRANQ after changes constitutes acceptance of the new terms.
Privacy
Your use of KRANQ is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.
Governing law
These terms are governed by the laws of Germany. Any disputes shall be resolved in the courts of Bamberg, Germany.
Contact
Questions about these terms? Reach us at info@friesslich.de.